Casework Services

NYA offers confidential, short-term, family-centered casework and referral services for young people and their families to prevent more serious problems in the future.

Professional Counseling & Referral Services


Under this program, short-term, family-centered counseling is provided by a caseworker at the Youth Assistance office. The caseworker works with children, ages 17 and under, and their families to reduce behavior problems — and find effective solutions for the family.

Referrals are typically received from schools, police, and parents who are concerned about the behavior of a young person. The Family Division’s Intake Unit diverts cases when, in their judgment, Youth Assistance services are most appropriate. Typical reasons for referral include school and home problems, substance abuse, retail fraud, and violations of local ordinances.

Casework services are voluntary and confidential. The caseworker also provides information and referrals for families to other helping agencies.

Eligibility Criteria

  • Ages 17 and under
  • Resident within the Novi Community School District

Refer a Student


To refer a child to Novi Youth Assistance, please download and complete the Referral Form, then submit your completed form to us.

Download Referral FormSubmit Completed Form

FAQs


A student is referred to NYA through the submission of a referral form to the caseworker. Once a student is referred to our office, the caseworker contacts the student’s parent(s) through an appointment letter to set up an initial meeting.

Casework services are completely voluntary for families, so the family determines if they will participate in the process. The caseworker updates the referral source periodically by copying them on correspondence with the family, indicating program completion, case closures, etc.

Casework service eligibility is determined based on school district boundaries, as opposed to city address. Students must be a Novi Community School District student in order to receive casework services. All other NYA programs solely serve families based on residency in the city of Novi.